GDPR Compliance Statement

Last Updated: September 11, 2026

tide-tale is committed to protecting the privacy and personal data of all individuals, including those within the European Economic Area (EEA). This page outlines our compliance with the General Data Protection Regulation (GDPR) and your rights under this regulation.

1. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests

2. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

3. Data Protection Officer

For any questions or concerns regarding data protection and GDPR compliance, you may contact our data protection representative at [email protected]

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Complying with legal, accounting, or reporting requirements
• Maintaining business records for legitimate business purposes

When personal data is no longer needed, we will securely delete or anonymize it.

5. Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection and security
• Incident response and breach notification procedures

6. International Data Transfers

If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Transfers to countries deemed to provide adequate protection by the European Commission
• Other legally approved mechanisms

7. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.

8. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.

9. Children's Data

Our services are not directed at children under the age of 16. We do not knowingly collect or process personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Updates to This Statement

We may update this GDPR Compliance Statement from time to time. We will notify you of any significant changes by posting the updated statement on our website.

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of alleged infringement if you believe our processing of your personal data violates GDPR.